Earlier this week, Bruce Stewart of IT World Canada released the second installment of his blog series “Client-Centric IT: The Roles That Matter.” For those working within the industry, and for those considering this path of employment, much of what these articles have to say applies directly to you.
Essentially, there are two sides to IT — the “technology” and the “information.” Roles associated with the technology portion of IT include relationship management, client services, architecture, and maintenance. As technology expands, businesses must shape new roles to ensure the proper handling and communication of information. Although many of the required skills stay the same, the methodology of these new roles vary greatly, creating a new demand for IT professionals specialized in information.
Businesses need to increase the availability, accuracy, and speed of which information passes through. Knowing how to interpret and leverage such data is a growing trend in the workplace. For each business this role will be different, which is why the hiring process will grow more complex. Information specialists in each field will be assessed based on their compatibility with each business’ particular operations —umbrella job titles are becoming a thing of the past.
So what does this mean for job hunters? Well, for one, brushing up on the technology side of IT and learning how to apply such skills diversely is crucial. As well, researching each business you apply to will be of the utmost importance. Without concrete job descriptions, job seekers will need to identify exactly what businesses are looking for, rather than writing broadly about past experiences and education in their cover letter/resumes.